Contact Us
We’re here to help!
Whether you have a question about your order, need help with sizing, or want to learn more about our products, our team is always happy to assist you.
📧 Customer Support Email
For any inquiries, please contact us at:
📩 Email: whaitiria@gmail.com
We respond within 24–48 hours on business days.
🕒 Support Hours
Monday to Friday
10:00 AM – 6:00 PM (GMT+8 / China Standard Time)
Please allow additional time for responses during weekends or holidays.
📦 Order Inquiries
Please include the following details in your message to help us assist you faster:
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Your order number
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The email address used to place the order
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A brief description of the issue
We value every customer and strive to offer the best service possible.
Thank you for shopping with Whaitiria!